Shipping Policy

Last Updated: August 30, 2026

At Nandi Aura, we are committed to making your shopping experience simple, convenient, and reliable. This Shipping Policy explains how we process and deliver orders placed through shopnandiaura.com.

1. Order Processing

Once your order is successfully placed and payment is confirmed, we begin processing it for shipment.

Orders are generally processed within 7–10 business days. Processing times may vary depending on product availability, order volume, holidays, or other circumstances.

Orders are not normally processed or shipped on weekends and public holidays.

2. Delivery Time

After your order has been shipped, delivery times may vary depending on your destination, shipping provider, product availability, and other circumstances.

Estimated delivery times will be communicated during checkout or in your order confirmation where applicable.

Please note that delivery estimates are not guaranteed delivery dates.

Unexpected delays may occur due to:

  • Shipping carrier delays

  • Customs clearance

  • Weather conditions

  • Public holidays

  • Incorrect or incomplete address information

  • High shipping volumes

  • Customs or regulatory requirements

  • Circumstances beyond our reasonable control

3. International Shipping

Where international shipping is not-available. 

4. Shipping Charges

Shipping charges, where applicable, are calculated based on factors such as the delivery destination, order details, shipping method, and product.

The applicable shipping fee will generally be displayed during checkout before you complete your purchase.

From time to time, Nandi Aura may offer promotional free-shipping offers or other shipping discounts.

5. Tracking Your Order

When tracking information is available, we may provide the tracking details through your order confirmation or other communication.

Tracking information may take some time to become active after the shipment has been handed over to the shipping carrier.

You can use the tracking information provided to check the progress of your shipment.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information when placing an order.

Nandi Aura is not responsible for delivery failures, delays, additional shipping charges, or returned shipments resulting from incorrect, incomplete, or outdated address information supplied by the customer.

If you notice an error in your shipping address, please contact us immediately after placing your order. We will try to assist, but we cannot guarantee that the address can be changed once the order has entered processing or shipment.

7. Failed Delivery

If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect, or for another customer-related reason, the shipping carrier may make additional delivery attempts or return the package to the sender.

If a shipment is returned to Nandi Aura due to an incorrect address, refusal of delivery, failure to collect the package, or another customer-related reason, additional shipping costs may apply before the order can be reshipped.

8. Lost or Delayed Packages

Although we work with shipping providers to deliver orders reliably, delays or loss may occasionally occur during transit.

If your package appears to be significantly delayed or is reported as lost, please contact us with your order details. We will work with the applicable shipping provider to investigate the situation and determine the appropriate resolution.

Please allow reasonable time for carrier investigations before a final resolution can be provided.

9. Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and product with photographs or video where possible.

Contact us promptly with:

  • Order number

  • Product details

  • Photographs of the package

  • Photographs of the damaged product

  • Any relevant delivery information

We will review the situation and provide an appropriate resolution in accordance with our Return & Refund Policy.

10. Multiple Products in One Order

Depending on product availability, warehouse location, or fulfillment arrangements, products from the same order may occasionally be shipped separately.

If your order arrives in multiple shipments, you may receive separate tracking information.

11. Product Availability

Shipping and delivery estimates may depend on product availability.

If an ordered product becomes unavailable or there is an unexpected fulfillment issue, we may contact you regarding the order and provide an appropriate solution, which may include cancellation or refund where applicable.

12. Changes to Shipping Policy

Nandi Aura reserves the right to update or modify this Shipping Policy from time to time.

Any changes will be posted on this page with an updated Last Updated date.

13. Contact Us

If you have any questions about shipping, delivery, tracking, or your order, please contact Nandi Aura using the contact information provided on our website.

Nandi Aura
Website: shopnandiaura.com

Quality • Convenience • Value