Privacy Policy

Last Updated: August 30, 2026

At Nandi Aura, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use shopnandiaura.com, place an order, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our website or place an order, including:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone or mobile number

  • Order and transaction information

  • Account information, if you create an account

  • Information you provide when contacting customer support

  • Any other information you voluntarily submit through our website

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Website pages visited

  • Date and time of visits

  • Referring website or source

  • General usage and interaction information

2. Payment Information

When you make a purchase, your payment may be processed through third-party payment providers.

Depending on the payment method used, payment providers may collect and process information such as card or payment-account details.

Nandi Aura does not intentionally store complete credit/debit card numbers or payment credentials on its own servers. Payment information is handled by the applicable payment processor according to its own security and privacy policies.

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders.

  • Provide products and services to you.

  • Process payments.

  • Arrange shipping and delivery.

  • Provide order confirmations and updates.

  • Respond to customer-service requests.

  • Process approved returns, refunds, or exchanges.

  • Improve our website, products, and customer experience.

  • Prevent fraud, abuse, and unauthorized activity.

  • Maintain website security.

  • Communicate with you about your orders or account.

  • Send promotional communications where permitted by law and, where required, with your consent.

  • Comply with applicable legal and regulatory requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember shopping-cart information.

  • Maintain login or session functionality.

  • Understand how visitors use our website.

  • Improve website performance.

  • Personalize certain website features.

  • Support advertising and marketing activities, where applicable.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

5. Analytics and Advertising

We may use third-party analytics, advertising, and technology services to understand website traffic, measure marketing performance, and improve our services.

These third parties may collect information about your device, browsing activity, or interactions with our website through cookies, pixels, tags, or similar technologies.

Where applicable, their collection and use of information will also be governed by their respective privacy policies.

6. Sharing Your Information

We do not sell your personal information as a standalone product.

We may share information with trusted third parties where reasonably necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and technology providers

  • Analytics and marketing providers

  • Customer-support service providers

  • Fraud-prevention and security providers

  • Professional advisers

  • Government authorities or law-enforcement agencies where legally required

These parties may only receive information reasonably necessary for the relevant service or legal purpose.

7. International Data Transfers

Depending on the location of our service providers and customers, your information may be processed or stored in countries other than your country of residence.

Where applicable, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable data-protection laws.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You are also responsible for maintaining the security of your account credentials and should notify us if you believe your account has been compromised.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Fulfilling orders

  • Providing customer support

  • Maintaining business and transaction records

  • Resolving disputes

  • Preventing fraud

  • Meeting legal, tax, accounting, or regulatory requirements

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information, which may include:

  • Requesting access to personal information we hold about you.

  • Requesting correction of inaccurate information.

  • Requesting deletion of information where legally permitted.

  • Requesting restriction of certain processing.

  • Objecting to certain uses of your information.

  • Withdrawing consent where processing is based on consent.

  • Requesting information about how your data is used or shared.

Some rights may be subject to legal limitations or exceptions.

To exercise an applicable privacy right, please contact us using the contact details provided on our website.

11. Marketing Communications

Where permitted by law, we may send you promotional emails, messages, or other marketing communications about products, offers, and updates.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

Please note that you may still receive essential transactional communications, such as order confirmations, shipping updates, or important service notifications.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are unable to provide valid consent under applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us through the contact information provided on our website.

Nandi Aura
Website: shopnandiaura.com

Quality • Convenience • Value